Listen Up

Listen and fill-in the blanks using the terms from the drop down menu
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Prepare for the test (Read carefully)
1) Click here to listen to the audio recording at normal speed.
2) Return to this tab and read while listening.
3) Check the drop down menu of terms at each blank.

Take the test.
1) Click here to listen to the audio with a 5-second break between segments.
2) Fill in the blanks using the drop down menu.

Terms in the drop down list of terms are sorted alphabetically.

After the test, click here for a review listening of the entire text. You will have 3 seconds between segments to make any corrections.
Strong skills allow you to connect and collaborate with others, and aid your career progression.
While eye contact when talking is normative in European cultures, Asian and Latin cultures view extended eye contact as a challenge to .
Organizational skills help you build trust among your team members because they know they can rely on you to help them find the they need.
Effective communication channels can bring greater understanding among the employees in your organization which will in improved customer service.
Attention to , time management and the ability to delegate are all soft skills that help you stay organized at work.
Using soft skills to build your confidence can help you into a new workplace environment.
Skills that help promote a good work environment include conflict management, rapport, , and positive reinforcement.
When you have leadership skills, creativity, or good time , you know you will perform well wherever life takes you.
Being able to understand others and communicate effectively allows you to build and improve your interpersonal relationships.