Term ID

Term identification

Drag the definition on the right to the corresponding term in the left column.
communication
soft skills
information
customer service
verbal communication
hard skills
problem solving
body language
management skills
trust
empathy
positive attitude
crucial
detail
personal skills
visual communication
collaborate
critical thinking
result
the act of communicating with people; a message, letter, or announcement
people's abilities to communicate with each other and work well together
facts about a situation, person, event, etc.
the fact of treating customers in a polite and helpful way, which is considered an important part of running a good business
human interaction through the use of words, or messages in linguistic form
teachable and measurable abilities, such as writing, reading, math or ability to use computer programmes; learned abilities acquired and enhanced through education and experience
the process of finding solutions to problems
the gestures, movements, and mannerisms by which a person or animal communicates with others
abilities and traits needed to perform certain duties, usually as it pertains to overseeing a team, such as solving problems, communicating well, and motivating employees
the belief that you can trust someone or something
the ability to share someone else's feelings or experiences by imagining what it would be like to be in that person's situation
being optimistic about situations, interactions, and yourself
extremely important or necessary
a single piece of information or fact about something; the small features of something that you only notice when you look carefully
a type of soft skills related to how a person interacts with other people and the surrounding environment
the generation and interpretation of messages and connotations in visual forms
to work with someone else for a special purpose
the process of thinking carefully about a subject or idea, without allowing feelings or opinions to affect you
something that happens or exists because of something else