accommodation

account

booking

calendar

chat

customer-oriented

double booking

evaluation

feedback

front desk

knowledge

leadership skills

organisational skills

scheduling

shortcoming

a place to stay or live.

a record of money received, spent, or owed.

an arrangement someone makes to have a hotel room, tickets, etc. at a particular time in the future.

the system used to measure and arrange the days, weeks, months, and special events of the year according to a belief system or tradition.

small talk // a discussion that involves sending messages over the internet, by phone, using a messaging service, etc.

paying great attention to the needs and opinions of customers.

to promise the same room, seat, ticket, etc. to more than one person or group.

the process of judging or calculating the quality, importance, amount, or value of something.

information or statements of opinion about something, such as a new product, that can tell you if it is successful or liked.

a desk or counter near the entrance to a hotel, office building, etc. where people go when they arrive and where they can get information, etc.

understanding of or information about a subject that you get by experience or study, either known by one person or by people generally.

the abilities or strengths shown by people in management roles that aid in guiding and encouraging a group of people and their team toward achieving a common goal or set of goals.

[pl.] the ability to use your time, energy, resources, etc. in an effective way so that you achieve the things you want to achieve.

the job or activity of planning the times at which particular tasks will be done or events will happen.

a fault or a failure to reach a particular standard.